£4.99 (Standard Delivery) FREE UK delivery on orders over £150 Usually delivered within 3-5 working days.
Express 2 Day Delivery
£5.50 (Express 2 Day) Delivered by Royal Mail. Order before midnight to receive in 2 days.
Next Day Delivery
£6.50 (Standard Next Day) Next Day (Delivered by Royal Mail). Order before 6pm to receive the following day. Next Day is excluded to the following areas and will be delivered within 48 hours: BT (all Northern Ireland), GY< IM, IV, JE, KA28, KW11-17, HS, PH32-35, ZE
DPD Next Day Delivery
£7.99 (Premium Next Day) Next Day (Delivered by DPD). Order before 6pm to receive the following day. Please note a PIN will be required upon delivery. Next Day is excluded to the following areas and will be delivered within 48 hours: BT (all Northern Ireland), GY< IM, IV, JE, KA28, KW11-17, HS, PH32-35, ZE
Footpatrol Launches Delivery
Launches App Delivery
£4.99 (DPD) Delivered by DPD within 3-5 working days. Please note a PIN will be required upon delivery.
From £6.99 (Delivered within 6-21 working days)
Different International delivery options are available dependent on country;
International Standard - from £6.99
If you wish to select our express option, which your order can be tracked outside of the EU and will reach you
quicker, please select our Express option at checkout.
Can I return my order?
Can I return my order?
Return to store for FREE - Visit our Footpatrol store for a faster refund!
Online Returns - Register your return on our Portal - no need for a printer, FREE option available!
You can send any unwanted items back to us within 28 days from when you receive your order for a refund with purchases made in the UK via the Footpatrol website or app and within 14 days from when you receive your order for purchases made via the Footpatrol Launches app.
If you think the item your received is faulty/damaged please get in touch with Contact Us and we will see how we can help you.
Please allow up to 14 days for your return to be processed once we receive it back in our warehouse. Once refunded, it will show in your account within 3-5 days. Read our Terms & Conditions for more details.
You can return your unwanted items back to our London or Paris stores within 28 days from when you receive your order. They must be complete with the packaging, tags and any special items that may have accompanied them. Remember to take your proof of purchase with you too.
Simply follow the link to the returns portal to have your parcel collected from the comfort of your own home, ordrop off at your nearest available ParcelShop.
To drop off at ParcelShop you can either print your returns label at home, or generate a QR code and print a label instore.
Just follow these simple steps:
1. Re-pack your items and include the returns form provided
2. Find your nearest ParcelShop drop off point by clicking here
3. Select your preferred returns options (print your label at home, or generate a QR code to print your label instore)
4. Once you've processed your return, you're ready to drop your parcel at your nearest ParcelShop
5. Keep hold of your proof of postage. We'll email you when we receive the returned item/s
Return in seconds with 24/7 Inpost Lockers
No printing or label required. Just scan. Drop. Done.
InPost Lockers are in handy locations, like supermarkets (inc. Tesco, Morrisons and Lidl) and train stations. Find your local locker here.
How it works:
1. Visit our returns portal to generate a QR code. Package up your items - No need to attach anything to the outside of your parcel.
2. Scan the code on your phone at the locker
3. Put your parcel inside and shut the door
When your return is collected from the locker, a label will be applied for you by the courier.
PLEASE NOTE: all items from the same order should be returned in one parcel.
Simple Returns At Asda
No printer required when returning your order at Asda.
Visit our returns portal to register your return to get a QR code and print a label in store. Simple!
You can choose from over 600 convenient Asda stores across the UK.
With easy parking and extended opening hours you can return at a time that suits you.
Non UK Customer?
You’re welcome to return your items but unfortunately we do not offer free returns. In order to process your refund please send your items back to us using the returns address below within 28 days from when you receive your order for a full refund for purchases made via the footpatrol website or app (excluding footpatrol launches app), or within 14 days for purchases made via the footpatrol launches app. Make sure goods are returned by recorded delivery or courier, and retain proof of postage to ensure we receive your unwanted products as efficiently as possible. Please also note that customers are responsible for the shipping cost of the return, and any returned items are your responsibility until they reach us.
Footpatrol Internet Returns, Door 2, Michael Faraday Avenue, Milnrow, Rochdale. OL16 4FW
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