Rückgaben
Um Ihr Paket korrekt zurückzusenden, wählen Sie bitte unten die entsprechende Option aus.
Wenn Sie über unsere Website oder die 'Footpatrol' App gekauft haben, wählen Sie bitte 'Web & App returns'.
Wenn Sie über unsere 'Launches' App gekauft haben, wählen Sie bitte 'Launches App Returns'.
Häufig gestellte Fragen
Wo ist meine Bestellung?
Wo ist meine Bestellung?
Wie gebe ich meine Bestellung zurück/tausche sie um?
Wie gebe ich meine Bestellung zurück/tausche sie um?
The item I have received is damaged/faulty/not what I requested?
The item I have received is damaged/faulty/not what I requested?
If your item arrives faulty or damaged, or is not the item that you requested, please contact Customer Care and provide the details of the issue so that we can help you. Please be aware we will ask for an image of the faulty or damaged item to help speed up the resolution.
In some cases, we may need to send the item to our inspection team for assessment to establish if a manufacturing fault is present, then, depending on the result, we may offer a refund. If you bought your goods in one of our stores, please return them to one of our stores. The returns department is only equipped to handle goods bought online. Unfortunately we do not offer free returns on the Footpatrol Launches app,unless there is something wrong with them when the standard returns provisions in our T&C’s apply.